Published Mon, November 24th 2014 Back to Articles
Topmost retailers sign up to new Hermes iPhone cover item tracking app
Hermes iPhone 5S case, the consumer supply specialist, has seen a large number of firms sign-up to its new no charge app service which has been designed to boost the customer delivery experience during the highest point season and improve customer satisfaction.
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Online shoppers can now access current updates about the status of their Hermes deliveries on a smartphone or capsule via the Hermes Parcel Manager software program.
Once retailers have dispatched your possessions to Hermes, consumers can course their parcels from the company's link right up to their front door, place of work, a trustworthy neighbour's house, or one of the fourth, 500 myHermes ParcelShops across the COUNTRY. By providing increased visibility via current tracking, retailers will see a reduction in broken delivery attempts and the number of debtor enquiries received during their busiest year.
The app is fully that will work with iOS and Android devices this dual branded with each individual rep, helping to provide an extension of the generally speaking brand experience. It allows over the internet shoppers to search for their parcels using email address or a unique tracking no., which is provided within the dispatch foi email. Hermes Parcel Manager in provides push notifications so end users can receive direct updates in their parcel's progress.
Carole Woodhead, CHIEF EXECUTIVE OFFICER of Hermes, said: "We remain place huge emphasis on creating leading-edge products to complement our delivery excellent services. Our recent International research says more than twice as many Brits are applying smartphones and tablets to buy accessories online than the French and the Germans. As people are using these devices more regularly, we wanted to create an app that can help with increased visibility, reduces inbound phone calls for retailers and improves the first occasion delivery rate, which is critical of Christmas fast approaches. "
Hermes Parcel Manager can be used when buying products from a wide range of retailers, including Facelift, River Island, Cotton Traders and then Spotshoes. com.
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